2025 Community Summit North America
Keynote Program

Monday, October 20, 2025
8:00 AM – 9:30 AM

How AI is Redefining Microsoft Business Applications

The Community Summit North America keynote program will set the tone for our 2025 theme of “How AI is Redefining Microsoft Business Applications,” with leaders from Microsoft and the community describing what this means for all of us.

Check out the amazing line-up and get ready to experience why Summit is the single source of knowledge for this amazing community of Microsoft creators, Partners bringing those platforms & solutions to market, Buyers investing in the platforms for their businesses, and Users who put these systems to work every day for their companies.

Agenda

  • Day 1


Keynote Speakers
  • John Buccola

    Chief Technology & Growth Officer at TMC

    John Buccola

    Chief Technology & Growth Officer at TMC
    John Buccola is the Chief Technology & Growth Officer at TMC, where he drives business expansion and technology strategy, including the integration of AI to create measurable impact for clients. He combines business development expertise with a deep command of emerging technologies, ensuring innovation translates directly into results. Before joining TMC, John served as CIO for multiple middle-market, private equity-backed companies under KKR, EQT, and Cerberus, delivering large-scale technology transformations under high-pressure timelines. He later became a partner at E78, where he built and sold a technology optimization practice specializing in solutions that generated significant ROI across direct and indirect spend. John’s work in AI and machine learning has earned recognition from MIT and Microsoft, underscoring his ability to lead projects that not only advance technical capabilities but also redefine business models. Guided by his belief that technology should amplify human potential, he builds strategies, teams, and solutions that help clients move with speed, clarity, and confidence in a rapidly changing marketplace.
  • Georg Glantschnig

    Corporate Vice President, Microsoft Dynamics 365 Agentic ERP Applications at Microsoft

    Georg Glantschnig

    Corporate Vice President, Microsoft Dynamics 365 Agentic ERP Applications at Microsoft
    Vice President of Microsoft Dynamics 365 Finance and Operations Applications. More specifically, leading the end-to-end product strategy, development, and operations for Dynamics 365’s AI Enterprise Resource Planning (ERP) applications, which include Finance, Supply Chain, Commerce, Project Operations and Human Resources.
  • Jennifer Harris

    CEO and Founder

    Jennifer Harris

    CEO and Founder
    Jennifer Harris is the CEO and founder of Technology Management Concepts (TMC), a premier Microsoft Business Solution Partner renowned for its expertise in Microsoft ERP, CRM, and Cloud solutions, helping businesses streamline operations, enhance productivity, and achieve scalable growth. Under Jennifer’s strategic leadership, TMC has expanded its reach, serving clients and nurturing a team of professionals throughout the United States and Canada.
  • Giuseppe Ianni

    VP, Community Director, Dynamic Communities

    Giuseppe Ianni

    VP, Community Director, Dynamic Communities
    As a passionate advocate for digital transformation and community-driven innovation, I’ve spent my career helping organizations unlock the full potential of their business applications—especially within the Microsoft ecosystem. With a strong foundation in partner engagement, go-to-market strategy, and community building, I’ve had the privilege of leading and working alongside some of the most forward-thinking teams in the space. My time at Dynamic Communities has been pivotal—leading initiatives that connect thousands of users, partners, and MVPs across the Microsoft AI Business Solutions communities. I'm experiencing how being an advocate to a powerful community can be in driving adoption, innovation, and real business outcomes. Today, I continue to champion that mission—collaborating with Microsoft partners, ISVs, and customers to elevate their stories, scale their impact, and build stronger connections across the ecosystem. Whether it’s launching a new solution, hosting a community event, or co-creating content that educates and inspires, I’m all in on helping people and platforms grow—together
  • Pam Misialek

    VP, Community Director, Dynamic Communities

    Pam Misialek

    VP, Community Director, Dynamic Communities
    Passionate about the Dynamics community that I've been a part of for 25+ years with 22 of them being at Microsoft. I love helping companies find better ways to use technology to solve their biggest problems. Being a very curious person, I'm always learning new things.
  • Mike Morton

    Vice President, Dynamics 365 Business Central & SMB Business Apps at Microsoft

    Mike Morton

    Vice President, Dynamics 365 Business Central & SMB Business Apps at Microsoft
    Mike Morton is the Vice President of Microsoft 365 Dynamics Business Central product team. Mike moved to Denmark in 2020 after spending 24 years working at Microsoft in Redmond. The highlights of Mike’s time at Microsoft include being a founding member of the SharePoint team, the development of Office Offline, and most recently the Fluid Framework (a core technology of the new Microsoft Loop).
  • Dewain Robinson

    Principal Copilot Studio Solution Architect at Microsoft

    Dewain Robinson

    Principal Copilot Studio Solution Architect at Microsoft
    Dewain Robinson is a Microsoft Principal Solution Architect for Copilot Studio in the PowerCAT organization. He has been working with Conversational AI for over 10 years and with Microsoft technologies and IT for over 30 years.  Dewain has experience working with numerous Fortune 500 companies to help them realize their potential with Microsoft solutions and has worked to implement Conversational AI in numerous form factors from IOT-specific to Enterprise scenarios.  Dewain has recently worked closely on generative AI and how to change the landscape of conversational applications. Dewain also is known for his YouTube channel as Copilot Studio Dude and has personally trained over 500k people on Copilot Studio and Generative AI.
  • Alan Ross

    Head of Product, Dynamics 365 Customer Service, Experiences + Devices Engineering at Microsoft

    Alan Ross

    Head of Product, Dynamics 365 Customer Service, Experiences + Devices Engineering at Microsoft
    Alan Ross is a Partner at Microsoft, where he leads product management for Dynamics 365 Customer Service. Alan spent the last two years focused on the launch and commercial success of Dynamics 365 Contact Center, which was the most successful product launch in the Business Applications division's history, based on first year revenue. Alan and his team focus on building features for Dynamics 365 AI agents; interop, such as Model Context Protocol; and Copilot features for assisted service. He also leads revenue growth, customer and partner engagement, and analyst relations. Alan is the recipient of the Distinguished Speaker award, the highest achievement for Microsoft's Executive Briefing Center. Alan has been with Microsoft for 18 years, holds a master’s degree from the George Washington University business school and resides in Redmond, Washington.
  • John Siefert

    CEO, Dynamic Communities & Cloud Wars

    John Siefert

    CEO, Dynamic Communities & Cloud Wars
       
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