An accomplished and results‑driven senior technology leader, this speaker brings deep expertise in pre‑sales technology, enterprise solutions, project leadership, and business process re‑engineering. With a passion for both technology and people, they consistently bridge strategy and execution to deliver meaningful business outcomes. Known for combining strong leadership with creativity and a focus on organizational alignment, they have successfully introduced system efficiencies, streamlined operations, and maximized productivity through best‑practice methodologies. Their pre‑sales leadership has directly contributed to high growth rates across departments, including significant revenue expansion through strategic up‑selling within existing customer accounts.

April Dunnam is a Principal Cloud Advocate at Microsoft, Microsoft Certified Trainer, and MVP alumni. Known for her ability to demystify the Power Platform and AI for both developers and makers, she blends deep technical knowledge with a knack for making complex topics approachable and fun. With a passion for community and sharing knowledge, April runs a popular YouTube channel dedicated to Power Platform, AI, and low-code development. She actively contributes to the Microsoft 365 and Power Platform community through sample contributions, community calls, and mentorship. April’s expertise has been recognized with the Microsoft Technology Excellence Award for her innovative Power Platform solutions. She is a frequent speaker at international conferences, helping businesses and developers harness the full potential of AI and the Power Platform. When she’s not advocating for the Power Platform, you can find her performing with her rock band or fueling her caffeine and LEGO building habits.

I specialize in first‑party service agents in Dynamics 365 and custom Copilot Studio agents. I work hands‑on with customers and internal teams to address adoption blockers such as architecture decisions, licensing and consumption models, integration patterns, and operational readiness—ensuring solutions are not only innovative, but supportable and scalable.

Chris is a Cloud Solution Architect at Microsoft with over 30 years of experience working across enterprise and federal environments. His background spans software development, solution architecture, and large-scale digital transformation, with a focus on Microsoft 365 and Power Platform. Throughout his career, Chris has worked in high-pressure, complex environments where success depends not just on the technology, but on how well people understand and align around it. He is known for his ability to translate complex technical concepts into clear, actionable understanding for both technical and non-technical audiences. His sessions combine real-world experience, practical strategies, and a relatable, engaging style that helps ideas land and stick. Chris brings a unique perspective shaped by his diverse background—including time as a nuclear engineer, a builder of software solutions, and a professional performer; allowing him to connect with audiences in a way that is both practical and memorable.

Corporate Vice President of Microsoft Dynamics 365 Finance and Operations Applications. More specifically, leading the end-to-end product strategy, development, and operations for Dynamics 365’s AI Enterprise Resource Planning (ERP) applications, which include Finance, Supply Chain, Commerce, Project Operations and Human Resources.

Experience with a wide breadth of customers guiding digital modernization through Microsoft Dynamics 365. Skilled in Microsoft Office, Microsoft Dynamics 365, SAP S/4HANA, Data Analytics, and Process Improvement.

Mallory is a Power Platform and Dynamics CE expert and Senior Solution Engineer who has spent 11+ years transforming how associations and Public Sector organizations deliver digital experiences. She’s passionate about clean solution design, thoughtful user experiences, and helping teams unlock what’s possible with Microsoft’s business applications. Off the clock, you’ll find her at a hockey rink, hanging out with her nephews and niece, or catering to the real stars of her household... her cats Drifter and Floofers.

Jesper Livbjerg is a Principal FastTrack Solution Architect at Microsoft, where he leads the partner-led FastTrack program across the Americas region. With over 20 years in the Dynamics 365 partner channel, Jesper brings deep practical  expertise in planning, supply chain management (SCM), AI, and agentic architectures. Throughout his consulting career, Jesper has served as a functional and technical architect, project and program manager, and services director, helping organizations navigate complex Dynamics 365 implementations—especially in regulated manufacturing environments.

Hi My name is William McLendon, I'm an Former Microsoft Business Applications MVP, and a AI Business Process Solution Engineer within the SLG and Higher Education with Microsoft, I have over ten years of experience supporting business objectives through information technology, My role at Microsoft is focused on helping our customers by digitally transforming their business processes with PowerApps.

Mike Morton is the Vice President of Microsoft 365 Dynamics Business Central product team. Mike moved to Denmark in 2020 after spending 24 years working at Microsoft in Redmond. The highlights of Mike’s time at Microsoft include being a founding member of the SharePoint team, the development of Office Offline, and most recently the Fluid Framework (a core technology of the new Microsoft Loop).

Principal CSA @ Microsoft supporting Partners. Responsible for supporting Partner Integrations and Customers.

Kennie Nybo Pontoppidan works as a program manager in Microsoft, where he works with data analysis and reporting, telemetry, performance tuning, team development, requirements, technical project management, and other odd jobs in the Dynamics 365 Business Central product team. He has worked in the dangerous field between customers, developers and IT pros for many years and done his part of mistakes as a developer and consultant before that in his 25+ years in the it industry. Kennie has no humor.

Alan Ross is a Partner at Microsoft, where he leads product management for Dynamics 365 Customer Service. Alan spent the last two years focused on the launch and commercial success of Dynamics 365 Contact Center, which was the most successful product launch in the Business Applications division's history, based on first year revenue. Alan and his team focus on building features for Dynamics 365 AI agents; interop, such as Model Context Protocol; and Copilot features for assisted service. He also leads revenue growth, customer and partner engagement, and analyst relations. Alan is the recipient of the Distinguished Speaker award, the highest achievement for Microsoft's Executive Briefing Center. Alan has been with Microsoft for 18 years, holds a master’s degree from the George Washington University business school and resides in Redmond, Washington.

Phillip Seaton is a Senior Solutions Architect at Microsoft who enjoys solving tough Dynamics 365 problems, exploring what’s possible with AI and Copilot, and helping customers get more out of their technology. He’s a big believer in keeping things practical, cutting through the complexity, and sharing a few lessons learned along the way.

Tim Smith is a Director Specialist at Microsoft, where he helps enterprise organizations modernize customer engagement across marketing, sales, and service using Dynamics 365, Customer Insights, Copilot, and agentic AI. With deep experience in customer data platforms, AI‑driven journeys, and enterprise CRM architecture, Tim works with customers to move beyond traditional personalization toward adaptive, intelligence‑driven experiences. Tim focuses on how unified customer data, real‑time signals, and AI agents can work together to transform CRM from a system of record into a system of intelligence. His work spans agentic customer journeys, AI‑powered orchestration, and extending Customer Insights into frontline workflows for sellers and service teams. At Community Summit, Tim brings a practical, architecture‑first perspective grounded in real‑world enterprise scenarios, helping practitioners understand not just what’s possible with Dynamics 365 and Copilot—but how to design and scale it responsibly.

Marija Todorović is a Solution Engineer focused on presales for Microsoft Dynamics 365 Finance & Operations. Previously, Marija worked for 3 years as a Cloud Solution Architect at Microsoft, helping customers design and implement ERP solutions. Before joining Microsoft, she spent 10 years with Microsoft partners, delivering numerous implementations and progressing from developer to solution architect. Her expertise spans complex ERP projects, AI-driven innovation, and empowering organizations to simplify operations through technology.

Aleksandar is a Principal Product Manager for Microsoft Dynamics 365 Business Central, where he leads the delivery of regulatory features and geo-expansion strategies. He also owns the E-Documents and Sustainability modules and is deeply focused on integrating AI Copilot and agentic experiences into Business Central. With over 40 years of experience in IT—primarily in ERP solutions—Aleksandar brings a wealth of knowledge and insight to his role. A former Dynamics NAV MVP, he is a seasoned speaker recognized for his contributions at international conferences.

Jinnie Wong, CDMP, is a Principal Product Manager at Microsoft focused on Business Performance Analytics, Dynamics 365 Finance, and AI-driven enterprise analytics. With deep roots in finance systems and data modeling, she brings together accounting knowledge, dimensional modeling expertise, and product strategy to help organizations turn complex financial and operational data into trusted, actionable insight. Jinnie’s work centers on building analytical products grounded in real business processes, including general ledger and subledger analytics, semantic models, Power BI experiences, and agentic capabilities for Dynamics 365. She is especially passionate about helping finance teams move from fragmented reporting to scalable, consistent, AI-ready analytics.