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An accomplished and results‑driven senior technology leader, this speaker brings deep expertise in pre‑sales technology, enterprise solutions, project leadership, and business process re‑engineering. With a passion for both technology and people, they consistently bridge strategy and execution to deliver meaningful business outcomes. Known for combining strong leadership with creativity and a focus on organizational alignment, they have successfully introduced system efficiencies, streamlined operations, and maximized productivity through best‑practice methodologies. Their pre‑sales leadership has directly contributed to high growth rates across departments, including significant revenue expansion through strategic up‑selling within existing customer accounts.

April Dunnam is a Principal Cloud Advocate at Microsoft, Microsoft Certified Trainer, and MVP alumni. Known for her ability to demystify the Power Platform and AI for both developers and makers, she blends deep technical knowledge with a knack for making complex topics approachable and fun. With a passion for community and sharing knowledge, April runs a popular YouTube channel dedicated to Power Platform, AI, and low-code development. She actively contributes to the Microsoft 365 and Power Platform community through sample contributions, community calls, and mentorship. April’s expertise has been recognized with the Microsoft Technology Excellence Award for her innovative Power Platform solutions. She is a frequent speaker at international conferences, helping businesses and developers harness the full potential of AI and the Power Platform. When she’s not advocating for the Power Platform, you can find her performing with her rock band or fueling her caffeine and LEGO building habits.

Chris is a Cloud Solution Architect at Microsoft with over 30 years of experience working across enterprise and federal environments. His background spans software development, solution architecture, and large-scale digital transformation, with a focus on Microsoft 365 and Power Platform. Throughout his career, Chris has worked in high-pressure, complex environments where success depends not just on the technology, but on how well people understand and align around it. He is known for his ability to translate complex technical concepts into clear, actionable understanding for both technical and non-technical audiences. His sessions combine real-world experience, practical strategies, and a relatable, engaging style that helps ideas land and stick. Chris brings a unique perspective shaped by his diverse background—including time as a nuclear engineer, a builder of software solutions, and a professional performer; allowing him to connect with audiences in a way that is both practical and memorable.

Senior Cloud Solution Architect at Microsoft Federal, specializing in Microsoft 365, AI, and enterprise cloud architecture for U.S. Public Sector customers. He partners with organizations to design and implement secure, scalable collaboration solutions that drive modernization, strengthen governance, and deliver measurable business outcomes. He leads customer engagements across architecture, deployment, and adoption helping teams operationalize Microsoft 365 and Copilot through workshops, technical advisory, and hands-on enablement. Ethan focuses on translating complex technical capabilities into practical strategies that improve productivity, enhance security, and align with regulatory requirements. He aids in bridging strategy and execution, collaborate across Microsoft, partner, and customer teams to deliver high-impact solutions while mentoring others and contributing to enterprise AI and cloud adoption at scale.

Rebecca has spent the last 9+ years working as a SR Cloud Solution Architect at Microsoft. Most recently she has been working in the areas of Microsoft Power Platform and AI. In her spare time, you can find her hanging out learning how to drive a train, knitting, crocheting, and playing with Lego.

Mallory is a Power Platform and Dynamics CE expert and Senior Solution Engineer who has spent 11+ years transforming how associations and Public Sector organizations deliver digital experiences. She’s passionate about clean solution design, thoughtful user experiences, and helping teams unlock what’s possible with Microsoft’s business applications. Off the clock, you’ll find her at a hockey rink, hanging out with her nephews and niece, or catering to the real stars of her household... her cats Drifter and Floofers.

Hi My name is William McLendon, I'm an Former Microsoft Business Applications MVP, and a AI Business Process Solution Engineer within the SLG and Higher Education with Microsoft, I have over ten years of experience supporting business objectives through information technology, My role at Microsoft is focused on helping our customers by digitally transforming their business processes with PowerApps.

Principal CSA @ Microsoft supporting Partners. Responsible for supporting Partner Integrations and Customers.

Tim Smith is a Director Specialist at Microsoft, where he helps enterprise organizations modernize customer engagement across marketing, sales, and service using Dynamics 365, Customer Insights, Copilot, and agentic AI. With deep experience in customer data platforms, AI‑driven journeys, and enterprise CRM architecture, Tim works with customers to move beyond traditional personalization toward adaptive, intelligence‑driven experiences. Tim focuses on how unified customer data, real‑time signals, and AI agents can work together to transform CRM from a system of record into a system of intelligence. His work spans agentic customer journeys, AI‑powered orchestration, and extending Customer Insights into frontline workflows for sellers and service teams. At Community Summit, Tim brings a practical, architecture‑first perspective grounded in real‑world enterprise scenarios, helping practitioners understand not just what’s possible with Dynamics 365 and Copilot—but how to design and scale it responsibly.

Kathiravan (Kathir) Thangavelu is a Principal Cloud Solution Architect at Microsoft, where he works closely with large enterprise customers to design and deliver solutions across application modernization, AI, Copilot, and cloud‑native architectures. With more than 22 years of experience in the IT industry, Kathir brings a rare combination of deep technical expertise and strong business perspective to complex transformation initiatives. In his role at Microsoft, Kathir partners with architects, developers, and business leaders to move emerging technologies—such as AI agents and cloud‑native platforms—from experimentation into secure, governed, production‑ready solutions. His work spans Azure, Azure AI, GitHub, and modern application platforms, with a strong focus on translating architectural decisions into measurable business outcomes. Kathir holds an MBA in Leadership from the University of Washington, which strengthens his ability to bridge technology and business strategy, and he is passionate about helping organizations modernize responsibly while scaling innovation. He is also an active mentor and advisor, contributing to industry‑academia collaboration and sharing practical insights through speaking engagements and technical writing. At Community Summit North America, Kathir brings a practitioner’s perspective focused on real‑world challenges, lessons learned, and architectural patterns that attendees can apply immediately in their own environments.

Marija Todorović is a Solution Engineer focused on presales for Microsoft Dynamics 365 Finance & Operations. Previously, Marija worked for 3 years as a Cloud Solution Architect at Microsoft, helping customers design and implement ERP solutions. Before joining Microsoft, she spent 10 years with Microsoft partners, delivering numerous implementations and progressing from developer to solution architect. Her expertise spans complex ERP projects, AI-driven innovation, and empowering organizations to simplify operations through technology.